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Unified Communications

Unified Communications reduces delays in business communications and enables companies to improve business efficiencies in how they manage core business processes. Building on advances in voice, data, and collaboration applications, Unified Communications facilitates business interactions among employees to enable faster response to business issues and to enhance collaboration in the workforce. Unified Communications simplifies communications with compelling new applications, such as presence, mobile device integration, multimodal conferencing, desktop call control, and unified messaging, which increases business agility among a distributed workforce.

Organisations gain not only individual worker productivity but also improve major business processes with Unified Communications. Easy user access to key features encourages employees to use applications that previously would require them to manage numerous discrete user interfaces, separate directories, or multiple business addresses. When organisations reduce difficulties in managing business communication processes, they can put more effort into improving business operations. Unified Communications enables businesses to become more efficient, to reduce costs due to improved responsiveness to critical business situations, and to respond more quickly to customers.

Whether assessing current systems or establishing a completely new unified communications strategy, Datasouth can assist with:

  • System selection based on both hardware and software technologies
  • Full amalgamation methodologies to leverage your current IT infrastructure
  • Application integration including CRM and E-mail
  • Branch, Remote or Home worker telephony connectivity
  • Full PBX functionality outside the office via mobile Business Handheld's or Notebooks
  • Voice and Video Conferencing